CANVAS 'Delete' Process Improvements - Series and Episodes

09.25.2024

In July 2024, improvements to the ‘Delete’ process for CANVAS series and episodes were made on the CANVAS Dashboard. Our teams hope these updates make it easier to manage your series and episodes, while providing safeguards to prevent accidental series deletions during the process.

 

These improvements include: 

- The 'Trash' icon being updated to 'Delete'
- Typing out ‘Delete series’ to confirm that you are deleting your entire series  


Below are instructions on how you can delete your series and/or episode(s).

How do I delete an episode on my CANVAS series? 

1. Click on your account and select 'Dashboard'

Creator Dashboard.png

2. On the series you want to delete episode(s) click on 'Edit Episode' 

Delete Episode CANVAS.png

3. From there you will see a list of all your episode(s). Locate the episode you want to delete, and select 'Delete'

Delete Episodes.png

4. Once you click 'Delete' you will see the following pop up

Episode Pop up Delete Confirmation.png

In order to delete the episode, you must click on the 'checkmark' confirming that you understand the episode will be deleted and can never be restored. Once you have confirmed, you will be able to click 'Delete' and your episode will be deleted.     

Confirm Delete Episode.png

5. Your episode has now been deleted. If you experience any issues with this process, please email creatorsupport@webtoon.com

 

 

How do I delete my series on CANVAS?

1. Click on your account and select 'Dashboard'

Creator Dashboard.png

2. Select which series you want to delete by clicking on 'Delete' 

Delete Series button.png

 

3. If you are opted into any of WEBTOON's monetization program(s), such as the Ad Revenue Sharing Program and/or Super Like Program, you must first unsubscribe 

Unsubscribe Ad Revenue.png

Unsubscribe Super Like.png

4. If you are not opted into any of WEBTOON's monetization program(s), you will see the following pop-up after clicking 'Delete'

Delete Series CANVAS.png

 In order to delete your series, you must type 'Delete series.' Once you have typed 'Delete series' in the text box, you will be able to click 'Delete' and your series will be deleted.   

Delete Series CANVAS 2_.png

5. Your series has now been deleted. If you experience any issues with this process, please reach out via email to creatorsupport@webtoon.com