Notice

We have updated our WEBTOON Community Policy, effective January 6, 2026, to bring greater clarity and transparency to how we support and protect the CANVAS community. 

For creators, these updates focus on three key areas: our Appeals Policy, Content Guidelines, and Copyright Policy/Digital Millennium Copyright Act ("DMCA") process. 

Here’s an overview of what’s new: 

The updated version outlines the process for creators to appeal the removal of an episode or series due to Content Guideline violations.

Creators now have three options when a series or episode is removed:

- Independently revise the episode: A creator can revise the episode on their own to meet our guidelines;

- Work with the Creator Support Team to revise the episode: Work with the Creator Support Team to revise content; or

- Appeal the decision without revisions: If you believe the episode was removed by mistake and that your content does not violate any policies.

After your appeal is reviewed, you will receive a final notification with one of the following outcomes: 

- Appeal Approved: Your content will be restored. 

- Original Decision Upheld: If the removal decision stands, your content will remain removed.. This decision is final and you will need to revise your content for re-review and reinstatement. 

- New Decision: In some cases, a different moderation action may be deemed more appropriate.

We updated our Content Guidelines to make them easier to understand and more reflective of our growing global creator community. 

The updates include:

- Providing clearer examples of prohibited content

- Offer guidance on handling sensitive themes responsibly 

- Clarify expectations for age-appropriate content and ratings 

These updates are designed to help creators confidently share their stories while keeping WEBTOON a safe, inclusive, and creative space for everyone!

We’ve also expanded our explanation of the Digital Millennium Copyright Act ("DMCA") Takedown Notice and Counter-notice processes to make it easier for creators to understand their rights and responsibilities.

The updated policy outlines:

- How to file or respond to a takedown notice

- Required information for each step

- Timelines for process notices and appeals

 

This update will help creators understand what is allowed on our platform and plan your series accordingly. 

Please be sure to review the new policy HERE.

If you have any questions about these updates please reach out via email at creatorsupport@webtoon.com.

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For readers, these updates also focus on the Community Code of Conduct, which outlines how we all help make WEBTOON a positive and welcoming space. WEBTOON is a place for creators and fans to connect, share stories, and build a vibrant community. Everyone who uses our services agrees to follow these rules while helping us maintain a positive environment. 

We ask all users to treat each other with respect and kindness. Be thoughtful about what you share and how you interact. Remember that behind every post and comment is a person.

- Be respectful: Treat other users with courtesy and respect. Personal attacks, name-calling, and insults are not acceptable.

- Be a good citizen: Follow the rules of the community. If you see something that violates this policy, please report it so WEBTOON can take appropriate action.

- Protect privacy: Do not share personal or private information about yourself or others. This includes real names, addresses, phone numbers, or other identifying details.

We expanded our Community Code of Conduct to provide more clarity on the type of community we want to foster, what content is prohibited, and how to report content that violates this policy. 

The updated version provides more details regarding topics relating to: 

- Suicide, Self-Harm, and Crisis-Related Content

- Bullying, Harassment, and Threats of Harm

- Hate Speech or Discrimination

- Spam, Advertising, and Piracy

- Lawful Conduct

- Enforcement and Reporting

These updates help ensure WEBTOON is a safe, respectful, and creative space for everyone.

Please make sure to read the Community Code of Conduct entirely. If you see content that you believe violates this policy, please use the in-app reporting tools or submit a request here.